To install a driver in Windows, you will need to use a built-in utility called Device Manager. If you paid with a credit/debit card, your statement might help there if you don't have a receit.Once you download your new driver, then you need to install it. I'd certainly expect them to ask for proof of purchase, yes. There's no harm from an initial call, though. I'd expect that any detailed support that you'll get from Currys wouldn't involve them coming out to you 'on-site' - you'd have to take what you have to a store.

If I were to call Curry's or pc world they would presumably ask for some kind of verification? Only then could they send someone over to fix it Well, for starters you definitely shouldn't look any further with that link that you've found - I highly doubt that they're in any way affiliated with Kodak and they'd probably try to charge exortionate prices for doing very little. I found this: but I don't know what they can suggst to me that I haven't already tried. I don't even have the box it came with anymore. I've spent 10 minutes rummaging through my wallet and files in search of the receipt. If I were to call Curry's or pc world they would presumably ask for some kind of verification? Only then could they send someone over to fix it

I've spent the past 10 minutes rummaging through my wallet and files in search of the receipt. Yes the printer has been working I think ever since I changed the cartridges due to low ink levels. However, if circumstances mean that you can't then get in contact with the place that you bought the cartridge from (was that Currys?) and ask for support. Has the printer been working up until now, or might the problem lie there? Ideally you'd want to try to isolate the cause of the problem, either by trying a different cartridge on your printer or trying your cartridge with another compatible printer.

Kodak esp c315 support